Under the above install folder, check all binary files (files ending in.To confirm if the plugin installation was successful: 32-bit OS: C:\Program Files\ZoomCitrixHDXMediaPlugin.64 bit OS: C:\Program Files (x86)\ZoomCitrixHDXMediaPlugin.Ĭheck if the installer successfully copied filesīy default, Zoom Citrix plugin binaries are copied to the installation directory below: For more information about the differences between versions, see How to Detect Citrix Receiver for Windows Edition (Store or Manual Install)?. ![]() Right-click wfica32.exe and select Open File Location from the dropdown menu.Press the Ctrl Alt Delete keys to open Task Manager.These files must be copied to the Citrix Receiver installation path, which is found by checking the registry key value “InstallFolder" under HKLM or HKCU\SOFTWARE\Citrix\Install\ICA Client.Īlternatively, while Citrix Receiver is running, you can get the install path by using Task Manager: If the dates are more than a few days apart, there could have been a corrupted installation or manually modified files by a user (which will require uninstall/reinstall to fix).įiles under ZoomCitrixHDXMediaPlugin\Plugin are plugin files (zoommedia.dll, cmmlib.dll, libcrypto-1_1.dll, util.dll) and should have a similar Date Modified column to the files in the parent folder.exe) to see if the dates under the Date Modified column are more or less than a few hours apart (versus days, for example).
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